Who we are
Effective Date: October 15, 2024
Exceptional Media, LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, or interacting with us in any other way. This Privacy Policy explains how we collect, use, and protect your information. By using our website or services, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
A. Information You Provide to Us:
- Personal Information: When you contact us, request information, or use our services, you may provide personal information such as your name, email address, phone number, company name, and other relevant details.
- Payment Information: If you engage with us for paid services, we may collect billing and payment information, such as credit card numbers and billing addresses. However, we use a secure, third-party payment processor for transactions, and we do not store credit card information.
B. Automatically Collected Information:
– Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities on our website, including IP addresses, browser type, and pages viewed. This helps us improve website functionality and user experience. You may choose to disable cookies through your browser settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide Services: To communicate with you, provide the marketing services you request, and manage your account.
- To Improve Our Services: To analyze how our services are being used and enhance user experience.
- Marketing Communication: With your consent, we may send you marketing emails, newsletters, or promotional content about our services. You can opt out of receiving these communications at any time.
- Customer Support: To respond to inquiries, provide technical support, and resolve any issues that may arise.
3. Information Sharing and Disclosure
We do not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your information with:
- Service Providers: We may engage trusted third-party companies to perform certain services on our behalf, such as payment processing, website hosting, or customer support. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Legal Requirements: We may disclose your personal information if required by law, court order, or government regulation.
4. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You may request access to or correction of your personal information at any time.
- Data Deletion: You may request that we delete your personal information, subject to any legal obligations to retain it.
- Opting Out: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or contacting us directly.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the “Effective Date” listed above. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: crystalk@exceptionalmarketing.media
Exceptional Media, LLC